Cancellation and Refund Policy

Effective Date: 14/06/2025

1. Cancellation Policy

We understand that plans can change. That’s why Oslym allows you to cancel your order within 24 hours of placing it. After this period, your order is processed and cannot be cancelled.

How to Cancel

If you wish to cancel your order within the allowed time, please contact us as soon as possible:

📞 Contact Number: +91 9326305654
📧 Email: contact@oslym.com
🏠 Address: Jogeshwari, Mumbai, Maharashtra, India – 400102

2. Refund Policy

Refunds are only applicable in the following cases:

• Damaged products upon delivery
• Incorrect products delivered

We do not offer refunds for size-related issues, as we provide a detailed size chart with every product. Please refer to it carefully before making your purchase.

How to Request a Refund

If your order arrives damaged or incorrect, please reach out within 2 days of receiving it:

📞 Contact Number: +91 9326305654
📧 Email: contact@oslym.com
🏠 Address: Jogeshwari, Mumbai, Maharashtra, India – 400102

Include your order number, a short description of the issue, and photos (if applicable). Once we verify the issue, your refund or replacement will be processed within 7–10 business days.

Contact Us

If you have any questions about this policy, feel free to reach out at:

📞 Contact Number: +91 9326305654
📧 Email: contact@oslym.com
🏠 Address: Jogeshwari, Mumbai, Maharashtra, India – 400102