Privacy Policy

Effective Date: 15-06-2025

At Oslym, we value your trust. Protecting your personal information and ensuring complete transparency in how we handle it is part of our commitment to a refined and secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We only collect the essential details required to process your order and support any return or exchange. This may include:

• Full Name
• Email Address
• Shipping Address
• Contact Number

Note: We do not collect or store payment information. All transactions are processed securely through trusted third-party payment gateways.

2. How We Use Your Information

Your personal information is used strictly to:

• Process and fulfill your orders
• Provide order updates and customer support
• Handle returns or replacements for damaged or incorrect items

We do not share, sell, or rent your information to any third party for marketing or promotional purposes.

3. Returns & Exchanges

We accept returns only under the following conditions:

• Damaged Items: If your order arrives damaged, contact us within 7 days of delivery to request a return.
• Incorrect Items: If you receive a product different from what you ordered, we will arrange a return and offer a replacement or refund.

Please Note: Returns or exchanges due to size issues are not accepted. A detailed size guide is available on every product page—please refer to it before placing your order.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access or misuse. Your privacy and security are a top priority at Oslym.

5. Your Rights

You have the right to:

• Access your personal information
• Request updates or corrections
• Request deletion of your data from our systems

To make such requests, contact us at contact@oslym.in.

6. Policy Updates

We may revise this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted here with a revised effective date.

7. Contact Us

If you have questions or concerns about this policy or your personal information, please contact:

Oslym Customer Care
📞 +91 9326305654
✉️ contact@oslym.in
📍 Jogeshwari, Mumbai, Maharashtra, India – 400102

Thank you for choosing Oslym — Less Noise. More Presence.
We’re honored to be part of your wardrobe.